Best Western Plaza Hotel Saugatuck
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I loved that the staff was so friendly and the hotel was kept very clean. I was skeptical as I usually only reserve 3.5 star hotels or higher for trips like this. It exceeded my expectations certainly.
Jennifer
mars 2025
Excellent location. Room was clean. Staff very accommodating. Bed was comfortable. Dollar General practically right next door for what you forgot or didn’t bring enough of.
Lisa
juillet 2024
It’s convenient to get to.
Marcia
septembre 2023
The facility was clean, but the bathroom (especially the tub/shower) need to be updated. Every employee we encountered was very pleasant. The breakfast was fine, and ending breakfast at 9:30 was not a problem for us, but I think that for most families with small children, breakfast should be extended til 10:00-10:30. The pool was open from 6:30 a.m. until 11:00 pm, so plenty of time to use the pool!
Linda
juin 2023
Earlier check in, first floor room near lobby for access of mobility scooter, free breakfast was good, staff friendly, room comfortable, location proximate to downtown Saugatuck was convenient. We were very pleased.
Geoffrey
juin 2022
Everything was very clean. The family that ran the place was very nice. Their hot tub was great.
William
juin 2022
The room was clean and it was in a quiet location if that is what you are looking for. The staff was friendly and helpful. My husband got really sick the second day and we had to stay an extra 2 days because he was unable to travel. The staff extended our stay and we only had to change rooms the last night.
Pam
août 2022
I liked that the staff was attentive and friendly and they had everything you Needed to accommodate your stay
Mark
mai 2024
The location is great! And good value. Staff is always nice
Stanik
août 2024
Hot tub and pool were warm and clean. Facility was clean. As we were leaving one of the women came out and brought my husband his glasses he forgot so that was greatly appreciated! Breakfast was good for continental with sausage and eggs.
Tiffany
avril 2024
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